Statement of Commitment
ICE Dragon Corrosion Inc. is committed to ensuring equal access and participation for people with disabilities. We believe that every individual deserves to be treated with dignity, respect, and independence, and we strive to create an environment where everyone can thrive. We are dedicated to integration and to meeting the needs of people with disabilities in a timely and effective manner. This means actively identifying, removing, and preventing barriers to accessibility across our operations, communications, and workplace practices. Our commitment is rooted in the principles of Ontario’s accessibility laws, and we will continue to evolve our policies and procedures to meet and exceed these requirements.
Founder & CEO
1. Introduction
ICE Dragon Corrosion Inc. is committed to creating and maintaining an inclusive, barrier-free environment for employees, contractors, clients, and visitors. This Multi-Year Accessibility Plan outlines the steps we will take between 2025 and 2030 to meet and exceed the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation (IASR). The plan supports our Accessibility Policy and reflects our commitment to dignity, independence, integration, and equal opportunity. The plan will be reviewed annually, updated at least every five years, and made available in accessible formats upon request.
2. AccessibilityGoals (2026–2031)
2.1 Customer Service
Objectives: Ensure all customer-facing interactions are accessible and respectful; maintain staff competency in supporting assistive devices, service animals, and support persons. Actions: Annual refresher training; review and update customer-facing materials; maintain disruption notices. Timeline: 2026–2031 ongoing.
2.2 Information & Communications
Objectives: Ensure all public information is available in accessible formats; improve internal communication accessibility. Actions: Create request process; audit public documents; ensure accessible emergency procedures. Timeline: 2026–2031 ongoing. Website Accessibility (WCAG 2.0 AA)
ICE Dragon Corrosion Inc. is committed to ensuring that its public website and web content conform to the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, in accordance with the AODA Information and Communications Standards. We will review and update our web content regularly to maintain accessibility and address any identified barriers.
2.3 Employment Standards
Objectives: Embed accessibility throughout the employment lifecycle. Actions: Accommodation statements in postings; interview and onboarding accommodations; maintain accommodation and emergency plans; train managers. Timeline: 2026–2031 ongoing.
2.4 Training & Awareness
Objectives: Ensure all employees understand AODA responsibilities. Actions: Provide onboarding training; annual refreshers; maintain training records. Timeline: 2026–2031 ongoing.
2.5 Procurement
Objectives: Integrate accessibility into procurement decisions. Actions: Update procurement procedures; train purchasing staff; document exceptions. Timeline: 2026–2031 ongoing.
Future Accessibility Considerations
Should ICE Dragon Corrosion Inc. undertake the construction or redevelopment of public spaces, applicable accessibility requirements under the AODA will be incorporated into the planning and implementation of those projects.
3. Barrier Identification & Removal
Methods: Annual audits; review feedback; consult employees; collaborate across departments. Examples: Physical, technological, organizational, and attitudinal barriers. 4. Feedback & Continuous Improvement
Accessibility-related feedback may be submitted by email ([email protected]), in person (Human Resources Department, Head Office, or a member of the Management Team), or through accessible formats upon request. Responses will be provided within 10 business days.
5. Review & Updates
The plan will be reviewed annually, updated every five years, and made available in accessible formats upon request.